Introduction: Success, Productivity and the Public Sector
This chapter provides an overview of the anthology and introduces the basic themes and issues that are raised. With a special emphasis on the 1970s and 1980s, trends in promoting productivity in the public sector are reviewed. Emphasis is placed on the need to keep the well-being of the total society in mind when considering the improvement of public sector performance. The difficulties in transferring private sector models to the public sector are enumerated and placed within a framework highlighting the chapters that follow.
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