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Technical Principles of Systems Design

  • Andrew M. McCosh
  • Mawdudur Rahman
  • Michael J. Earl

Abstract

It is clear from both the research literature and from discussions with managers that the reality of management information systems has been disappointing. Often MIS fail to meet their intended objectives, especially it seems where they are computer-based. On examination of the cause, it is frequently found that the MIS has addressed a wrong or irrelevant problem, that behavioural factors have been overlooked, or that management support has been lacking. Indeed many systems have not been designed at all, being the result of automating or improving existing systems so that it is fortuitous if management’s real needs are satisfied.1 Furthermore such systems tend to evolve through their own momentum, but with little explicit attention to design decisions, so that alternatives and trade-offs are not considered and critical questions rarely asked. Nor are ‘greenfield’ systems necessarily any better. Both Diebold2 and McKinsey discovered that commonly both the goals and the structure of MIS were decided and guided, not by management or the users, but by the technical specialists themselves. Thus technically feasible systems were built, but by those who had little appreciation of business or of wider design issues.

Keywords

Managerial Information System User Involvement Joint Design Technical Principle Main Store 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Bibliography

  1. Anthony, R. N., ‘Planning and Control Systems. A Framework for Analysis’, Harvard Business School, Division of Research, 1964.Google Scholar
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  4. Forrester, J., Industrial Dynamics. New York: Wiley, 1961.Google Scholar
  5. Gorry, G. A., and Scott-Morton, M. S., ‘A Framework for Management Information Systems’, Sloan Management Review, Fall 1971.Google Scholar
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  8. Simon, H. A., The New Science of Management Decision. Englewood Cliffs, N.J.: Prentice-Hall, 1977.Google Scholar

Copyright information

© Andrew M. McCosh, Mawdudur Rahman and Michael J. Earl 1981

Authors and Affiliations

  • Andrew M. McCosh
  • Mawdudur Rahman
  • Michael J. Earl

There are no affiliations available

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