Being a Manager

Abstract

As a salon owner or manager you are responsible for all aspects of the salon: the quality of the service, the state of the finances, the care of the public and the welfare of the staff. Managing all these should be a matter of deliberate, well thought out policy rather than just letting things look after themselves. We have already looked at the care of the public and the state of the finances in other sections so, in this one, we shall consider your relations with your staff.