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Abstract

The purpose of this case is to introduce the significance of delivery as a profit-generating factor and to recognise the complications of setting accurate due dates. The case study provides a sufficient description of the order processing procedure for a detailed analysis to be undertaken into all the factors which contribute to the total time it takes for an incoming order to be completed: design, paperwork, transport, queueing, waiting for parts etc. The analysis covers the complex queueing relationships which develop between lead time, current load, current priorities and future order book.

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© 1978 T.A.J. Nicholson

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Nicholson, T.A.J. (1978). Parsons Peebles Electric Motors. In: Managing Manufacturing Operations: Analysis and Discussion. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-04012-4_3

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