In an ESO the work-taking technocracy carries no formal responsibility for the success and survival of the enterprise. Nevertheless, as technocracy gains power, it exercises an increasing influence on the strategic work of the enterprise. In smaller firms workers frequently identify with the interests of the owner-managers, but in both large firms and non-profits they increasingly use their power to promote parochial, personal, and group interests. As we have already discussed, the early influence was over conditions of work at the work place. But increasingly, technocracy, particularly the white collar specialists, has become influential over the strategic activity.
KeywordsGeneral Management Strategic Management Strategic Behavior Political Influence Strategic Action
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