Abstract
At the beginning of this book we referred briefly to a number of important factors which are hindering effective implementation of the marketing logistics concept in many companies today. In this final chapter we look at probably the most pervasive obstacle of all, which may be summarised by the phrase organisational rigidity. By this is meant the inability and unwillingness of management to respond to the changing demands of new concepts and new techniques, which are inherent in the successful adoption of marketing logistics in existing corporate organisations. This rigidity manifests itself in several ways; it is the purpose of this chapter to describe and examine these problems and to put forward some suggestions which will hopefully ease the introduction of the concept in companies willing to face the challenges which it entails at the human level.
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Notes and References
Niccolo Machiavelli, The Prince, trans. George Bull (London: Penguin Books Ltd, 1961) p. 51.
Richard Lancioni and John Grashof, ‘Physical Distribution Organisation and Information Systems Development’, International Journal of Physical Distribution, vol. 3, no. 3 (spring 1973) pp. 183–90.
Leonard R. Sayles and George Strauss, Human Behaviour in Organisations (Englewood Cliffs, N.J.: Prentice-Hall Inc., 1966) p. 398.
See Joseph A. Litterer, The Analysis of Organisations (New York: John Wiley & Sons Inc., 1965) pp. 229–30 and 307 ff. on this point.
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Stolle, ‘How to Manage Physical Distribution’, p. 97.
Donald J. Bowersox, ‘Emerging Patterns of Physical Distribution Organisation’, in Donald J. Bowersox, Bernard J. La Londe and Edward W. Smykay (eds), Readings in Physical Distribution Management, (New York: Macmillan, 1969) p. 279.
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See H. Igor Ansoff, Corporate Strategy (London: Penguin, 1968) pp. 72–93.
Bernard J. La Londe and James F. Robeson, ‘Corporate Strategy and Organisation for Distribution’, Journal of Business Policy, vol. 2, no. 3, (spring 1972) pp. 57–8.
For a more detailed description, see T. A. Brouwer, ‘Evolution of the Physical Distribution Concept —A Case History’, International Journal of Physical Distribution, vol. 2, no. 1, (Oct. 1971) pp. 33–6.
T. Morkill, ‘Introducing PDM: Charrington-United’, in Martin Christopher and Gordon Wills (eds). Marketing Logistics and Distribution Planning (London: Allen & Unwin, 1972) pp. 353–62.
Hector Lazo and Arnold Corbin, Management in Marketing (New York: McGraw-Hill, 1961) p. 379.
James L. Heskett, ‘Sweeping Changes in Distribution’, Harvard Business Review, vol. 51, no. 2 (Mar–Apr. 1973) p. 128.
Heskett, ‘Sweeping Changes in Distribution’, p. 132.
Gary A. Steiner, ‘The Creative Individual: His Nature and Nurture’ The McKinsey Quarterly, vol. 2 (winter 1966) p. 2
see also Gary A. Steiner, ed, The Creative Organisation (Chicago: University of Chicago Press, 1965).
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© 1975 Graham Buxton
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Buxton, G. (1975). Organisational Implementation of the Marketing Logistics Concept. In: Effective Marketing Logistics. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-02101-7_9
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