The best method of management teaching, in the real situation or anywhere else, is good coaching by one’s boss. Research by General Electric showed that 300 managers said that their main developmental experience had been ‘working for so and so’, and many good U.K. managers attribute their strength to training given by a boss during their formative years. The techniques of coaching should therefore be studied by line manager and training specialist alike. In fact if all managers made a reasonable attempt to coach their subordinates, there would be no need of management trainers, but unwillingness is so widespread that the specialist will survive for some time yet.
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