Principles of Good Communication

  • Lysbeth A. Woolcott
  • Wendy R. Unwin
Chapter

Abstract

In the past, whenever an organisation had problems with people, the management looked immediately at conditions of work, pay, incentives and other such practical applications. Today more emphasis is placed on the relationships of people with each other and their various attitudes and feelings. Difficulties with such relationships are often ascribed to ‘a failure of communication’.

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Copyright information

© Lysbeth A. Woolcott and Wendy R. Unwin 1979

Authors and Affiliations

  • Lysbeth A. Woolcott
    • 1
  • Wendy R. Unwin
    • 1
  1. 1.Windsor and Maidenhead CollegeUK

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