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Information, Intelligence and Decision

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Part of the book series: Studies in Management ((STMA))

Abstract

Not so many years ago it was fashionable to equate management with something called ‘leadership’, and instructive books about great leaders of the past were written for the edification and inspiration of the managers of Organisations. To be a leader, it appears, was to be Rabbit in a captainish mood, in The House at Pooh Corner. It was a matter of inspiring the ‘chaps’ with the team spirit, of being charismatic, of motivating (of getting people to do something that they believe tedious or downright unpleasant) and of exercising command. In those days management exuded an aura of the celebrated führer-prinzip: ‘It was a Captainish sort of day, when everybody said, “Yes, Rabbit” and “No, Rabbit” and waited until he had told them.’ Unsurprisingly the image of the manager as leader has faded and been superseded. Today the manager is an analytical decision maker, a sort of impassive, erudite judge: he receives information, considers it, weighs it and makes a calm, wise decision. WOL has replaced Rabbit.

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Notes and References

  • H. A. Simon, The New Science of Management Decision (Harper and Row, New York, 1960).

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  • S. Berry, Decision and Control (John Wiley, 1967).

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  • Streets and developments with fashionable and unfashionable ends are commonplace: see W. H. Whyte, The Organisation Man (Penguin Books, 1960) Chapter 25.

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  • The emotional charge of information is referred to in several places; for example, in A. Downs, Inside Bureaucracy (Little, Brown and Co, Boston, 1967) p. 77.

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© 1970 A. M. Lee

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Lee, A.M. (1970). Information, Intelligence and Decision. In: Systems Analysis Frameworks. Studies in Management. Palgrave, London. https://doi.org/10.1007/978-1-349-00514-7_9

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