Abstract
Theclerical sector has long been regarded as the last bastion of ‘hand’ work, performed from time immemorial according to certain recognized methods which it would be difficult to imagine could be affected by technological progress. Since the principles of scientific organization were applied relatively late to offices, work methods and organization as well as human relations have long retained their artisan character in the clerical-administrative field.
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References
Marenco, Claudine, ‘L’Introduction de l’automation dans les bureaux: l’administration du changement les modalités d’adaptation des individus et des groups’ ISST, 1963.
Cf. in particular: Crozier, Michel and Guetta, Pierre,’ Une organisation administrative au travail’ ISST, 1956. Crozier, Michel and Pradier, Bernard: Groups et chefs, résultats d’une étude menée dans six compagnies d’assurance’ ISST, 1959.
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© 1966 International Institute for Labour Studies
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Marenco, C. (1966). The Effects of The Rationalization of Clerical Work on The Attitudes and Behaviour of Employees. In: Stieber, J. (eds) Employment Problems of Automation and Advanced Technology. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-00444-7_27
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DOI: https://doi.org/10.1007/978-1-349-00444-7_27
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-00446-1
Online ISBN: 978-1-349-00444-7
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