Abstract
The next practical case which we shall consider concerns a single-server queue. Fig. 11.1 illustrates the layout of a battery of common check-in counters at an airport.1 Passengers, indicated by crosses, joined on to queues before a number of counters. On arrival at a counter, a passenger handed over his ticket, his baggage was weighed and the weights entered on to the ticket, and the coupon for his immediate flight was taken from the ticket. The point of interest was what happened to his used flight coupon.
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Notes on Sources and References
See Chapter 10 for a description of the check-in process. Chapter II is based upon material relating to check-in control room operations which was collected during 1958 by the O.R. group of BEA. I am indebted to British European Airways for permission to publish this account.
See Appendix 3, where these charts are reproduced.
This is chart A3-3 in Appendix 3.
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© 1966 Alec M. Lee
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Lee, A.M. (1966). A Coupon Sorting Problem. In: Applied Queueing Theory. Studies in Management. Palgrave, London. https://doi.org/10.1007/978-1-349-00273-3_11
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