The Job Description and the Old Contract
Jeanette is an HR manager with a traditional approach to HRD. She refers to staffing matters as human resource matters; her training budget is almost entirely spent on production-centered or technical training. She wants employees to learn, follow, and be accountable for sticking to the literal requirements of the job description. In fact, she judges her success by how compliant people are in following organizational systems and processes. When a dilemma arises, she wants them to refer to the comprehensive manual she calls “The Bible,” and to follow internal policies and procedures without deviation.
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Notes and References
- 2.T. B. Baker (2009) The 8 Values of Highly Productive Companies: Creating wealth from a new employment relationship (Brisbane: Australian Academic Press).Google Scholar