Pure Plays and How They Change the World

  • Chris Outram


In terms of industry development and competitive transformation, the Internet era has been an unprecedented period. The pace at which consumers have changed attitudes, new business models have been developed/introduced, and new competitors have risen (and in some cases fallen) is breathtaking.


Business Model Customer Relationship Management Digital World Customer Feedback Relative Market Share 
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Copyright information

© Chris Outram 2016

Authors and Affiliations

  • Chris Outram
    • 1
  1. 1.OC&CUK

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