The Art of Listening

  • Erik van de Loo
Part of the INSEAD Business Press book series (IBP)


Listening is a basic human activity, and one of the most important determining factors for the quality of interpersonal and professional relationships. Skill at listening enables us to better understand and respond to situations and to others. So, in order to be an effective educator, coach, consultant, manager, or leader, we must master the art of listening.


Clinical Approach Conscious Thinking Listening Process Nonverbal Response Coach Manual 
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Copyright information

© Erik van de Loo 2016

Authors and Affiliations

  • Erik van de Loo

There are no affiliations available

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