Abstract
This chapter examines the challenging realities of socially responsible outsourcing within a developed country. The research team was curious as to why clients are reluctant to outsource to a socially responsible Impact Sourcing provider within the borders of their own country. In exploring this, a deeper issue became clear, which now motivates this research. Impact Sourcing rests on the assumption that everyone wants to help marginalized populations when the reality is more complex, especially when there are deep-seated racist influences. The question our research addresses is this: how does a nascent Impact Sourcing enterprise balance inherent tensions to achieve both social and for-profit business goals?
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© 2016 Ron Babin, Brian Nicholson and Megan Young
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Babin, R., Nicholson, B., Young, M. (2016). Understanding Impact Sourcing in the North American Aboriginal Community. In: Nicholson, B., Babin, R., Lacity, M.C. (eds) Socially Responsible Outsourcing. Technology, Work and Globalization. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-137-55729-2_10
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DOI: https://doi.org/10.1007/978-1-137-55729-2_10
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