Abstract
This case presents both the corporate-level perspective and that of an employee. It allows examination of the gap between what Schein1 describes as the espoused values captured in the policies of an organization and as experienced by employees when such policies are translated into action. Knowing that such a gap exists is the first step toward understanding diversity issues and addressing them.
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References
Peter Drucker, 2013, People and performance (Google eBook: Routledge).
D.A. Harrison, K.H. Price and M.P. Bell, 1998, “Beyond relational demography: Time and the effects of surface-and deep-level diversity on work group cohesion,” Academy of Management Journal, 41(1), 96–107.
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E.H. Schein, 2010, Organizational culture and leadership (4e, Jossey-Bass).
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© 2015 Dharm P.S. Bhawuk and Smriti Anand
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Bhawuk, D.P.S., Anand, S. (2015). Cross-Cultural Management: Discrepancies between Dealing with Diversity at Corporate and Individual Levels of Employment. In: Christopher, E. (eds) International Management and Intercultural Communication. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-137-47991-4_5
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DOI: https://doi.org/10.1007/978-1-137-47991-4_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-56381-4
Online ISBN: 978-1-137-47991-4
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