Cross-Cultural Management: Discrepancies between Dealing with Diversity at Corporate and Individual Levels of Employment
This case presents both the corporate-level perspective and that of an employee. It allows examination of the gap between what Schein1 describes as the espoused values captured in the policies of an organization and as experienced by employees when such policies are translated into action. Knowing that such a gap exists is the first step toward understanding diversity issues and addressing them.
KeywordsProduct Market Psychological Contract Glass Ceiling Performance Review Minority Individual
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