Captive and Shared Service Centres

  • Ilan Oshri
  • Julia Kotlarsky
  • Leslie P. Willcocks


Offshore captive centres are one of a broad range of sourcing models available to firms. While most of the literature on outsourcing and offshoring has focused on a third-party sourcing arrangement, this chapter will solely examine the option of in-house, however, from an offshore or nearshore location. The key aspects examined in this chapter are:
  • The history of the captive centre industry

  • The strategies captive centres have pursued

  • The trends and changes in the captive centre industry

  • Shared Service Centres and the captive model.


Business Process Private Equity Parent Company Investment House Captive Model 
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Copyright information

© Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks 2015

Authors and Affiliations

  • Ilan Oshri
    • 1
  • Julia Kotlarsky
    • 2
  • Leslie P. Willcocks
    • 3
  1. 1.Loughborough UniversityUK
  2. 2.Aston UniversityUK
  3. 3.London School of EconomicsLondonUK

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