Reporting Public Performance Information: The Promise and Challenges of Citizen Involvement

Abstract

Today, performance measurement is a widely accepted tool of government management in the United States. At the national level, the George W. Bush administration has adopted the Performance Assessment Rating Tool to integrate performance measurement into strategic planning and budgeting (Breul and Moravitz, 2007). Many US state and local governments and professional organizations also have their own initiatives to promote performance measurement, “results-oriented” management, and public performance reporting (Berman and Wang, 2000; Jordan and Hackbart, 1999; Melkers and Willoughby, 2001; Poister and Streib, 1999).