Introduction: Using Public Sector Performance Information

  • Steven Van de Walle
  • Wouter Van Dooren
Part of the Governance and Public Management Series book series (GPM)


Martha S. Feldman, a distinguished student of the role of information in organizations and in decision making starts her seminal book Order without Design by writing about her experiences undertaking fieldwork for a research project in the US Department of Energy:

When I explained to the members of this office that I was interested in how the policy office produces information and how it was used, I was met time and again with the response that the information is not used.

(Feldman, 1989: 1)


Public Sector Public Management Performance Information Performance Measurement System Performance Steering 
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Copyright information

© Wouter Van Dooren and Steven Van de Walle 2008

Authors and Affiliations

  • Steven Van de Walle
  • Wouter Van Dooren

There are no affiliations available

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