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Introduction: Using Public Sector Performance Information

  • Steven Van de Walle
  • Wouter Van Dooren
Part of the Governance and Public Management Series book series (GPM)

Abstract

Martha S. Feldman, a distinguished student of the role of information in organizations and in decision making starts her seminal book Order without Design by writing about her experiences undertaking fieldwork for a research project in the US Department of Energy:

When I explained to the members of this office that I was interested in how the policy office produces information and how it was used, I was met time and again with the response that the information is not used.

(Feldman, 1989: 1)

Keywords

Public Sector Public Management Performance Information Performance Measurement System Performance Steering 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Wouter Van Dooren and Steven Van de Walle 2008

Authors and Affiliations

  • Steven Van de Walle
  • Wouter Van Dooren

There are no affiliations available

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