Telenursing in Sweden
The number of call centers staffed with telenurses in Sweden has rapidly increased during the last decade, as well as the number of calls per center.24 Telenursing is, although more and more centralized, a diversified activity in Sweden, based on, e.g., geographical conditions and the population in the local area. The Swedish health-care system is tax financed and private health-care providers are still rare outside the larger cities. There is a strong emphasis on equal health care for all within the Swedish health-care system, established in the Swedish Health and Medical Service Act (1982:763). Sweden has a decentralized health-care system where services to a large extent are based on decisions made by local politicians in the 20 counties. The citizens pay taxes to local authorities, which have a great deal of freedom to organize health-care services in their area.
KeywordsMedical Safety Computerize Decision Support System Alarm Number Swedish Nurse Nursing Specialty
Computerized Decision Support System
European Credit Transfer System (1.5 ECTS is equivalent to 1 week studies)
International Council of Nurses
Swedish Healthcare Direct
I am indebted to the telenurses who willingly shared their experiences with us. A special thank to Sara Holmström for invaluable help with transcriptions and administrative work. Grants were received from The Swedish Research Council (Vetenskapsrådet), The Swedish Council for Social Research, and the Faculty of Medicine, Uppsala University.
Productive relative to the cost.
Patient centeredness could be defined as: partnership between practitioners and patient, so that patient can make decisions and participate in their own care.
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