It is important for developers of dialogue systems to have a sound understanding of the nature of dialogue, how it is structured and how people engage in dialogue. This is particularly the case where the aim is to model naturally occurring conversation. Even where conversational modelling is not the main aim, as is usually the case with systems intended for commercial deployment, it is also important to understand the complexities of human dialogue, if only to know how to constrain systems in the interests of performance and the avoidance of error.
KeywordsAdjacency Pair Dialogue System Modelling Dialogue Dialogue Agent Dialogue Structure
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