Socio-Technical Organization and Cognition: A Socio-Organizational Approach to Risk Based Assessment and Design
The role of socio-technical factors (i.e., management and organizational factors) in events has recently been acknowledged in a growing number of studies. These factors influence systems performance in the workplace through their contribution to: worker cognition and sensitivity to safe practices, adherence to procedures, and the implementation of safety practices including design practices and procedures review. Modern day risk assessment approaches such as probabilistic risk assessment (PRA) methods are particularly challenged in considering socio-technical factors as part of the risk assessment process. The development of a socio-technical modeling framework to help interpret events will facilitate integration of these factors in PRA. This paper presents a preliminary socio-technical model, SOCRATES, applies it to the JCO criticality event, and demonstrates a process by which a number of errors are mapped to various underlying sociotechnical factors.
KeywordsOrganizational Factor Management Attitude Safety Culture Worker Attitude Safety Behavior
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