Network Management OSS Overview

  • Kundan Misra
Part of the Computer Communications and Networks book series (CCN)


Operations and maintenance (O&M)preceded modern operational support systems (OSS) software and its associated network management model. O&M referred to control and supervision of telecom networks. O&M has now developed to the extent that it is included under the head of network management, which is broader than merely control and supervision. It also includes fault management, traffic management, service provisioning and service management.


Network Management Customer Relationship Management Telecom Network Traffic Management Fault Management 


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Copyright information

© Springer-Verlag London 2004

Authors and Affiliations

  • Kundan Misra
    • 1
  1. 1.Department of Computer ScienceUniversity of WarwickCoventryUK

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