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Issues in Adapting Usability Testing for Global Usability

  • Andy Smith
Chapter
Part of the Human-Computer Interaction Series book series (HCIS)

Abstract

The localisation of usability tools and techniques, and the recognition and promotion of these within national institutions responsible for professional practice, is critical to the development of usable products within a global development community. This chapter focuses on the localisation of usability testing methods and specifically on the extent to which cultural differences between users and developers impinge on the effectiveness of such methods. In order to explore the relationship between culture and user based evaluation it presents a review of different methods for user based testing/evaluation. It also provides a summary of key aspects within relevant literature on the ways in which cultural issues may influence evaluation effectiveness. It also reports on studies to date that document the effects of culture and usability evaluation. The chapter concludes by presenting potential guidance on the selection and implementation of usability evaluation methods within local and global contexts.

Keywords

Usability Evaluation Local Moderator Power Distance Uncertainty Avoidance Usability Problem 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer-Verlag London Limited 2011

Authors and Affiliations

  1. 1.Faculty of Professional Studies, School of Computing and TechnologyUniversity of West LondonLondonUK

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