• Stuart Reeves
Part of the Human-Computer Interaction Series book series (HCIS)


The overarching aim of this book has been to provide a step forward in our understanding of interaction with technology in public settings. This has been done firstly articulating in empirical and concrete instances the challenges posed, and secondly in providing detailed ways in which to address those challenges in interface design. In summarising how this has been done within this book, this chapter returns to the initial questions and key aims posed at the start of the book, and begins to reflect upon them in light of the studies and framework that have been presented. In closing the chapter discusses some practical matters regarding the use of this book, looks at recent developments of related work, and finally briefly covers some directions for where we go next in understanding interaction with technology in public settings.


Public Setting City Street Domain Competence Theatrical Metaphor Craft Knowledge 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. 1.
    Ballagas, R.A., Kratz, S.G., Borchers, J., Yu, E., Walz, S.P., Fuhr, C.O., Hovestadt, L., Tann, M.: REXplorer: a mobile, pervasive spell-casting game for tourists. In: CHI’07: CHI’07 Extended Abstracts on Human factors in Computing Systems, pp. 1929–1934. ACM, New York (2007). CrossRefGoogle Scholar
  2. 2.
    Benford, S., Crabtree, A., Reeves, S., Flintham, M., Drozd, A., Sheridan, J.G., Dix, A.: The frame of the game: Blurring the boundary between fiction and reality in mobile experiences. In: Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI), April, pp. 427–436. ACM, New York (2006). doi: 10.1145/1124772.1124836 CrossRefGoogle Scholar
  3. 3.
    Benford, S., Giannachi, G.: Temporal trajectories in shared interactive narratives. In: CHI’08: Proceeding of the Twenty-Sixth Annual SIGCHI Conference on Human Factors in Computing Systems, pp. 73–82. ACM, New York (2008). doi: 10.1145/1357054.1357067 CrossRefGoogle Scholar
  4. 4.
    Benford, S., Giannachi, G.: Performing Mixed Reality. MIT Press, Cambridge (2011, in press) Google Scholar
  5. 5.
    Benford, S., Giannachi, G., Koleva, B., Rodden, T.: From interaction to trajectories: designing coherent journeys through user experiences. In: CHI’09: Proceedings of the 27th International Conference on Human Factors in Computing Systems, pp. 709–718. ACM, New York (2009). doi: 10.1145/1518701.1518812 CrossRefGoogle Scholar
  6. 6.
    Blumer, H.: Symbolic Interactionism: Perspective and Method. University of California Press, Berkley (1986) Google Scholar
  7. 7.
    Chalmers, M., Galani, A.: Seamful interweaving: Heterogeneity in the theory and design of interactive systems. In: DIS’04: Proceedings of the 2004 Conference on Designing Interactive Systems, pp. 243–252. ACM Press, New York (2004). doi: 10.1145/1013115.1013149 CrossRefGoogle Scholar
  8. 8.
    Crabtree, A., Benford, S., Greenhalgh, C., Tennent, P., Chalmers, M., Brown, B.: Supporting ethnographic studies of ubiquitous computing in the wild. In: Proceedings of Conference on Designing Interactive Systems (DIS) (2006) Google Scholar
  9. 9.
    Crabtree, A., Rodden, T.: Hybrid ecologies: understanding cooperative interaction in emerging physical-digital environments. Pers. Ubiquitous Comput. 12(7), 481–493 (2008). doi: 10.1007/s00779-007-0142-7 CrossRefGoogle Scholar
  10. 10.
    Crabtree, A., Rodden, T., Benford, S.: Moving with the times: IT research and the boundaries of CSCW. Comput. Support. Coop. Work 14(3), 217–251 (2005). doi: 10.1007/s10606-005-3642-x CrossRefGoogle Scholar
  11. 11.
    Dix, A., Sheridan, J.G., Reeves, S., Benford, S., O’Malley, C.: Formalising performative interactions. In: Proceedings of 12th International Workshop on Design, Specification and Verification of Interactive Systems (DSVIS), pp. 15–25 (2005). doi: 10.1007/11752707_2 Google Scholar
  12. 12.
    Ducheneaut, N., Yee, N., Nickell, E., Moore, R.J.: “Alone together?”: Exploring the social dynamics of massively multiplayer online games. In: CHI’06: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 407–416. ACM, New York (2006). doi: 10.1145/1124772.1124834 CrossRefGoogle Scholar
  13. 13.
    Edmonds, E., Turner, G., Candy, L.: Approaches to interactive art systems. In: GRAPHITE’04: Proceedings of the 2nd International Conference on Computer Graphics and Interactive Techniques in Australasia and South East Asia, pp. 113–117. ACM, New York (2004). doi: 10.1145/988834.988854 CrossRefGoogle Scholar
  14. 14.
    Gates, C., Subramanian, S., Gutwin, C.: DJs’ perspectives on interaction and awareness in nightclubs. In: DIS’06: Proceedings of the 6th Conference on Designing Interactive Systems, pp. 70–79. ACM, New York (2006). doi: 10.1145/1142405.1142418 CrossRefGoogle Scholar
  15. 15.
    Harrison, S., Dourish, P.: Re-place-ing space: the roles of place and space in collaborative systems. In: CSCW’96: Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work, pp. 67–76. ACM, New York (1996). doi: 10.1145/240080.240193 CrossRefGoogle Scholar
  16. 16.
    Jacucci, G., Oulasvirta, A., Salovaara, A., Sarvas, R.: Supporting the shared experience of spectators through mobile group media. In: GROUP’05: Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, pp. 207–216. ACM, New York (2005). CrossRefGoogle Scholar
  17. 17.
    Jonsson, S., Montola, M., Waern, A., Ericsson, M.: Prosopopeia: experiences from a pervasive LARP. In: Proceedings of the 2006 ACM SIGCHI International Conference on Advances in Computer Entertainment Technology, p. 23. ACM, New York (2006). CrossRefGoogle Scholar
  18. 18.
    Kac, E.: Ornitorrinco and Rara Avis: telepresence art on the internet. Leonardo 29(5), 389–400 (1996) CrossRefGoogle Scholar
  19. 19.
    Laurel, B.: Computers as Theatre. Addison-Wesley, Longman, Reading, Harlow (1993) Google Scholar
  20. 20.
    vom Lehn, D., Hindmarsh, J., Luff, P., Heath, C.: Engaging constable: revealing art with new technology. In: CHI’07: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1485–1494. ACM, New York (2007). doi: 10.1145/1240624.1240848 CrossRefGoogle Scholar
  21. 21.
    MacDonald, S.: Behind the Scenes at the Science Museum. Berg, Oxford (2002) Google Scholar
  22. 22.
    Marshall, J., Benford, S., Pridmore, T.: Deception and magic in collaborative interaction. In: CHI’10: Proceedings of the 28th International Conference on Human Factors in Computing Systems. ACM, New York (2010). doi: 10.1145/1753326.1753397 Google Scholar
  23. 23.
    McCorduck, P.: Aaron’s Code. New York, Freeman (1990) Google Scholar
  24. 24.
    Montola, M., Waern, A.: Participant roles in socially expanded games. In: Strang, T., Cahill, V., Quigley, A. (eds.) Pervasive 2006: Workshop Proceedings, pp. 165–173 (2006) Google Scholar
  25. 25.
    Reeves, S., Benford, S., Crabtree, A., Green, J., O’Malley, C., Pridmore, T.: The spatial character of sensor technology. In: Proceedings of ACM Conference on Designing Interactive Systems, pp. 31–40 (2006). doi: 10.1145/1142405.1142413 CrossRefGoogle Scholar
  26. 26.
    Reeves, S., Benford, S., O’Malley, C., Fraser, M.: Designing the spectator experience. In: Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI), pp. 741–750 (2005). doi: 10.1145/1054972.1055074 Google Scholar
  27. 27.
    Reeves, S., Fraser, M., Schnädelbach, H., O’Malley, C., Benford, S.: Engaging augmented reality in public places. In: Adjunct Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI) (2005) Google Scholar
  28. 28.
    Reeves, S., Sherwood, S., Brown, B.: Designing for crowds. In: NordiCHI’10: Proceedings of the 6th Nordic Conference on Human-computer Interaction. ACM, New York (2010) Google Scholar
  29. 29.
    Rinaldo, K.E., Grossman, M.S.: The Flock. In: Proceedings of IEEE Computer Graphics Visual (SIGGRAPH). ACM, New York (1993) Google Scholar
  30. 30.
    Scheible, J., Ojala, T.: Mobilenin combining a multi-track music video, personal mobile phones and a public display into multi-user interactive entertainment. In: MULTIMEDIA’05: Proceedings of the 13th Annual ACM International Conference on Multimedia, pp. 199–208. ACM, New York (2005). CrossRefGoogle Scholar
  31. 31.
    Schnädelbach, H., Egglestone, S.R., Reeves, S., Benford, S., Walker, B.: Performing thrill: designing telemetry systems and spectator interfaces for amusement rides. In: Proceedings of SIGCHI Conference on Human Factors in Computing Systems (CHI), pp. 1167–1176. ACM, New York (2008). doi: 10.1145/1357054.1357238 Google Scholar
  32. 32.
    Star, S.L.: The structure of ill-structured solutions: boundary objects and heterogeneous distributed problem solving. In: Gasser, L., Huhns, M.N. (eds.) Distributed Artificial Intelligence, vol. 2, pp. 37–54. Morgan Kaufmann, San Mateo (1989) Google Scholar
  33. 33.
    Wilson, S.: Information Arts: Intersections of Art, Science and Technology. MIT Press, Cambridge (2002) Google Scholar

Copyright information

© Springer-Verlag London Limited 2011

Authors and Affiliations

  1. 1.Horizon Digital Economy ResearchUniversity of NottinghamNottinghamUK

Personalised recommendations