Towards Integrative Modelling of Service Systems

  • Peter J. Wild
Part of the Decision Engineering book series (DECENGIN)


The chapter is concerned with presenting an approach to the high-level and integrative modelling of service systems. The challenge of such an approach is to provide a high-level view, without overloading the representation with too many theoretical concepts, or too much detail of the final implementations of a service system. The concern is with feasible or desired configurations and the potential trade-offs implied by specific configurations; rather than an optimised specific implementation.


Service System Resource Cost Core System Soft System Methodology Complex Service 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag London Limited  2011

Authors and Affiliations

  1. 1.Psychology and Communication Technology Laboratory, Department of PsychologyNorthumbria UniversityNewcastle upon TyneUK

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