A Decision Making Framework for Managing Maintenance Spare Parts in Case of Lumpy Demand: Action Research in the Avionic Sector

  • M. Macchi
  • L. Fumagalli
  • R. Pinto
  • S. Cavalieri


Traditionally, maintenance has been considered as a core in-house activity. Only a few years ago outsourcing maintenance has become a common practice (Taracki et al. 2006). According to Harland et al. (2003), “outsourcing involves the use of specialists to provide competences, technologies and resources”. Three fundamental factors nowadays bring firms to use outsourcing in maintenance: (i) cost reduction, since providers are more experienced, thus they can provide better service efficiency; (ii) more skills, since using external resources is a way to rapidly get new skills via qualified people and specific instruments; (iii) a highest service level, since this is normally bound to penalties established during the contracting phase measured by clear Key Performance Indicators (KPIs) to which the provider is duly responsible.


Spare Part Time Series Forecast Original Equipment Manufacturer Inventory Holding Policy Test 
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Copyright information

© Springer-Verlag London Limited 2011

Authors and Affiliations

  • M. Macchi
    • 1
  • L. Fumagalli
    • 1
  • R. Pinto
    • 2
  • S. Cavalieri
    • 2
  1. 1.Dipartimento di Ingegneria GestionalePolitecnico di MilanoMilanItaly
  2. 2.Dipartimento di Ingegneria IndustrialeUniversità degli Studi di BergamoDalmineItaly

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