Decision Problems in Queueing Theory

  • U. Narayan Bhat
Part of the Statistics for Industry and Technology book series (SIT)


In Chapter 1 we identified three types of problems occurring in queueing theory. These related to the behavioral, statistical, and operational decision-making aspects of queueing systems. In Chapters 4–9 we described probability models used in understanding system behavior and in Chapter 10 we discussed how statistical techniques can be employed to choose the right models. In this chapter, we address some of the simpler decision problems that arise in the operation of queueing systems.


Arrival Rate Queue Length Service Rate Cost Structure Optimal Stationary Policy 
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Copyright information

© Springer Science+Business Media New York 2015

Authors and Affiliations

  • U. Narayan Bhat
    • 1
  1. 1.Department of Statistical ScienceSouthern Methodist UniversityDallasUSA

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