Reducing Malpractice Risk

  • Richard G. Roberts


Dr. Newdoc, a resident physician on duty for the evening, answered a telephone call from M. I. Soot, a 38-year-old man who had never before been a patient in the residency practice. The man described severe indigestion and asked whether he should be seen that night or whether he could wait to see his usual physician the next morning. Dr. Newdoc reassured the caller that his symptoms most likely represented heartburn caused by acid reflux and advised him to use antacids. Eight hours later, Mr. Soot was admitted to the hospital with a myocardial infarction (heart attack). He eventually sued Dr. Newdoc, claiming that the incorrect telephone advice he was given delayed his presentation to the hospital and made him ineligible to receive medication that could have dissolved his artery clot and preserved more healthy heart tissue. At trial, Dr. Newdoc responded that Mr. Soot was not even a patient of the residency practice, that proper advice was given, and that he was going to have significant heart muscle damage regardless of any advice he might have offered.


Resident Physician Medical Malpractice Malpractice Claim Femoral Head Fracture Malpractice Suit 
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Copyright information

© Plenum Publishing Corporation 1997

Authors and Affiliations

  • Richard G. Roberts

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