TSI in North Yorkshire Police
Total Systems Intervention (TSI; Flood & Jackson, 1991; Flood, 1995a; or Local Systemic Intervention, see Bob Flood’s earlier chapter) is a metamethodology for organizational and societal problem solving that was developed at the Centre for Systems Studies, University of Hull, and that has been applied in many organizations around the world. TSI is an approach that helps those involved in intervention to think creatively about the problems faced, to choose an appropriate model(s) and/or methodology(ies) for the circumstances, and to use those approaches to develop and implement innovative change proposals. This chapter reports on an intervention employing TSI in the North Yorkshire Police, covering, first, implementation and, second, evaluation of some of the results.
KeywordsManagement Team Management Group Steering Committee Organizational Design Respondent Question
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