Abstract
Problem solving is difficult yet too often it seems to be limited to a process of deciding to do something then following this with a series of actions that intuition suggests will achieve the desired result. This is similar to shooting in the dark. There is no way of knowing that the proposed actions will lead to a solution or even that the problem is soluble. The alternative is to create a well-thought-out, logical path to a solution. The aim of this book has been to provide some guidance on how to achieve this and to examine the difficulties when problems are complex rather than straightforward.
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Notes
Jay Forrester, “Planning Under the Dynamic Influences of Complex Social Systems,” in Perspectives of Planning, ed. Eric Jantsch (Paris: OECD, 1969), 237–256.
W. Ross Ashby, An Introduction to Cybernetics (London: Chapman and Hall, 1956).
Ibid.
Frank Watt and Patrick Tissington, “Making Decisions in Emergencies,” Intersec 8,no. 1 (January 1998): 13–15.
Steven Rose, Lifelines (London: Allen Lane, Penguin Press, 1997).
Muzafer Sherif, The Psychology of Social Norms (New York: Harper, 1936).
Josephine Klein, Working with Groups (London: Hutchinson, 1961).
“Faith and Reason: A Proper Role at the Negotiating Table,” Independent (January 10, 1998).
Rose, Lifelines.
Manuel Castells, The Rise of the Network Society (London: Blackwell, 1996).
Mark Porter and Julian Coman, “Kurdish Exodus Fuels Fears,” European (January 1–7,1988).
Michael Evans, “Russian Mafia Cash Washes into London,” Times (January 10, 1998).
Confiscation and Money Laundering: Law and Practice, Home Office Publication (London: HMSO, 1997).
John Lloyd, Rebirth of a Nation: An Anatomy of Russia (London: Michael Joseph, 1997).
Manuel Castells, End of Millennium (London: Blackwell, 1998).
Ibid.
“Russian Mafia Cash Washes into London,” London Times (January 10, 1998).
Castells, End of Millennium.
Gabriel Garcia Marquez, News of a Kidnapping (London: Jonathon Cape, 1997).
Manuel Castells, The Power of Identity (London: Blackwell, 1997).
Val Flynn, “The Treaty of Amsterdam,” Intersec 8,no. 1 (January 1998): 18–20.
Speech in U.S. Senate, March 27, 1964.
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© 1999 Kluwer Academic/Plenum Publishers
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(1999). The Challenges of Problem Solving. In: Dangerous Decisions. Springer, Boston, MA. https://doi.org/10.1007/978-0-585-27445-4_14
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DOI: https://doi.org/10.1007/978-0-585-27445-4_14
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-306-46142-2
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