Abstract
Queueing theory was founded by Danish scientist A. Erlang who worked for the Copenhagen Telephone Exchange for many years at the beginning of the twentieth century. The works of F. Pollaczek, A. Khinchin, L. Takacs, and also B. Gnedenko and his school had significant influence on the development of queueing theory.
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Gusak, D., Kukush, A., Kulik, A., Mishura, Y., Pilipenko, A. (2010). Renewal theory. Queueing theory. In: Theory of Stochastic Processes. Problem Books in Mathematics. Springer, New York, NY. https://doi.org/10.1007/978-0-387-87862-1_11
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DOI: https://doi.org/10.1007/978-0-387-87862-1_11
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