The Age-Divide in E-Government — Data, Interpretations, Theory Fragments

  • Björn Niehaves
  • Jörg Becker
Part of the IFIP – The International Federation for Information Processing book series (IFIPAICT, volume 286)


14 of the world’s 15 ‘oldest’ countries (largest percentage of people age 65 plus) are to be found in Europe. While E-Government is currently establishing as the most important public sector reform strategy in the EU (Lisbon Agenda), age is a factor which strongly affects E-Government usage. Under the label of ‘E-Inclusion’ EU policies seeks to solve also age-related digital divide issues. This paper seeks to explore the age-divide in E-Government and discusses 2006 Eurostat data on online service usage. The case of Germany will be given as example.


Demographic Transition Senior Citizen Digital Divide Public Service Delivery Population Reference Bureau 


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Copyright information

© International Federation for Information Processing 2008

Authors and Affiliations

  • Björn Niehaves
    • 1
  • Jörg Becker
    • 1
  1. 1.European Research Center for Information SystemsUniversity of MuensterMuensterGermany

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