Trust Culture Leadership

  • Matthew R Fairholm
  • Gilbert W Fairholm

A crucial leadership task is building a culture within which leader and follower can relate in a trusting way in accomplishing mutually valued goals using agreed-upon processes. The reason trust is critical is because the leader-follower relationship is essentially voluntary. This becomes clearer as we realize that leadership is understood to be based on values and the choices people make to adopt and apply certain values. Followers need not respond to leadership in the same way that employees obey their manager’s orders. Leaders cannot use force or coercion to attain their ends, nor do they want to. To gain the use of follower talent, time, and imagination, leaders must create initiative (Wagner-Marsh and Conley 1999): no one can force creativity or commitment.

This fourth perspective in the LPM, Trust Culture Leadership, refines the focus from values generally to the specific value of trust and the specific phenomenon of facilitating certain kinds of interaction between the leader...


Mutual Trust Trust Relationship Corporate Culture Team Building Extrinsic Reward 
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Copyright information

© Springer Science+Business Media, LLC 2009

Authors and Affiliations

  • Matthew R Fairholm
    • 1
  • Gilbert W Fairholm
    • 2
  1. 1.University of South DakotaVermillionUSA
  2. 2.Virginnia Commonwealth UniversityRichmondUSA

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