Advertisement

Enterprise Governance of IT in Practice

  • Wim Van Grembergen
  • Steven De Haes

Abstract

The previous chapter described what Enterprise Governance of IT is about. However, having developed a high-level model for Enterprise Governance of IT does not imply that governance is actually working in the organization. Conceiving the model for Enterprise Governance of IT is the first step, and deploying it throughout all levels of the organization is the next challenging step. To achieve this, Enterprise Governance of IT can be deployed using a mixture of various structures, processes and relational mechanisms. This chapter provides an overview of best practices that organizations can leverage to implement Enterprise Governance of IT. A lot of case studies are described in this chapter, as each individual governance implementation will be different depending on the organization’s size, sector, geography, etc. Finally, detailed discussions are laid out regarding the effectiveness, ease of implementation and importance of each of the presented practices for Enterprise Governance of IT.

Keywords

Service Level Agreement Audit Committee Executive Committee Investment Project Business Unit 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Further Reading

  1. Akkermans, H.A. et al., 2003, The Impact of ERP on Supply Chain Management: Exploratory Findings From a European Delphi Study, European Journal of Operational Research, no. 146, pp. 284–301.Google Scholar
  2. Benbasat I., Zmud R.W., 1999, Emperical research in Information Systems: the practice of relevance, MIS Quarterly, vol. 23, no. 1.Google Scholar
  3. Chiasson, M.W., Davidson, E., 2005, Taking industry seriously in Information Systems research, MIS Quarterly, vol. 29, no. 4, pp. 591–605. Google Scholar
  4. Cook, T.D., and Campbell, D., 1979, Quasi-experimentation: Design and Analysis Issues for Field Settings. Chicago: Rand. Mcnally College Publishing Company. Google Scholar
  5. Cumps, B., Viaene, S., Dedene, G., and Vandenbulcke, J., 2006, An Empirical Study on Business/ICT Alignment in European Organizations, in Proceedings of the Hawaii International Conference on System Sciences (HICSS).Google Scholar
  6. De Haes, S., 2007, The impact of IT Governance Practices on Business/IT Alignment in the Belgian Financial Services Sector, Thesis Submitted to Achieve the Degree op PhD in Applied Economics. University of Antwerp, Promotor: Van Grembergen, W.Google Scholar
  7. De Haes, S., and Van Grembergen, W., 2005, IT Governance Structures, Processes and Relational Mechanisms: Achieving IT/Business Alignment in a Major Belgian Financial Group, in Proceedings of Hawaii International Conference on System Sciences (HICSS).Google Scholar
  8. De Haes, S., and Van Grembergen, W., 2006, IT Governance Best Practices in Belgian Organizations, in Proceedings of the Hawaii International Conference on System Sciences (HICSS).Google Scholar
  9. De Haes, S., and Van Grembergen, W., 2008a, An exploratory Study Into the Design of an IT Governance Minimum Baseline Through Delphi Research, Communications of the AIS, vol. 22.Google Scholar
  10. De Haes, S., and Van Grembergen, W., 2008b, Practices in IT Governance and Business/IT Alignment, Information Systems Control Journal, vol. 2.Google Scholar
  11. De Haes, S., and Van Grembergen, W., 2008c, Analysing the Relationship between IT Governance and Business/IT Alignment maturity, in Proceedings of the 41th Hawaii International Conference on System Sciences (HICSS).Google Scholar
  12. ITGI, 2003, Board Briefing on IT Governance, Second Edition, from www.itgi.org
  13. ITGI, 2007, COBIT 4.1, from www.itgi.org
  14. ITGI, 2008a, Enterprise Value: Governance of IT investments, The Val IT Framework, from www.itgi.org
  15. ITGI, 2008b, IT Governance Global Status Report. Report published by ITGI and PriceWaterhouseCoopers, from www.itgi.org
  16. Keill, M. et al., 2002, Reconciling User and Project Manager Perceptions of IT Project Risk: A Delphi Study, Information Systems Journal, no. 12, pp. 103–119.Google Scholar
  17. Linstone, H.A., and Turoff, M., 1975, The Delphi Method: Techniques and Applications. Reading, Massachusetts: Addison-Wesley Publishing Company, 620p.Google Scholar
  18. McKinsey, 2006, Annual European Banking IT Cost Benchmark Study, Confidential Report.Google Scholar
  19. Monnoyer, E., and Willmott P., 2005, What IT Leaders Do: Companies that Rely on IT Governance Systems Alone Will Come Up Short, McKinsey Quarterly on ITGoogle Scholar
  20. Nolan, R., and McFarlan, F.W., 2005, Information Technology and the Board of Directors. Harvard Business Review, vol. 83, no. 10, pp. 96–106.Google Scholar
  21. OECD, 2003, Information Security Assurance for Executives, on-line available at http://www.oecd.org/dataoecd/54/22/37019249_OnlinePDF.pdf
  22. Parker, M., 1995, Strategic transformation and information technology. London: Prentice Hall.Google Scholar
  23. Patel, N.V., 2003, An Emerging Strategy for E-business IT Governance. In Van Grembergen, W. (Ed.), Strategies for Information Technology Governance. Hershey, PA: Idea Group Publishing. Google Scholar
  24. Peterson, R.R., 2004, Information Strategies and Tactics for Information Technology Governance. In Van Grembergen, W. (Ed.), Strategies for Information Technology Governance. Hershey, PA: Idea Group Publishing. Google Scholar
  25. Sambamurthy, V., and Zmud, R.W., 1999, Arrangements for Information Technology Governance: A Theory of Multiple Contingencies, MIS Quarterly, vol. 23, no. 2, pp. 261–290. CrossRefGoogle Scholar
  26. Schmidt, R.C., 1997, Managing Delphi Surveys Using Nonparametric Statistical Techniques, Decision Sciences, vol. 28, no. 3.Google Scholar
  27. Siegel, S., 1988, Nonparametric Statistics for the Behavioral Sciences. New York: Mc.Graw-Hill. Google Scholar
  28. Smith G., 2006, Straight to the Top – Becoming a World-class CIO. Hoboken, NJ: John Wiley & Sons.Google Scholar
  29. Taylor-Powell, E., 2002, Quick Tips Collecting Group Data: Delphi Technique, University of Wisconsin, on-line available at http://www.uwex.edu/ces/pdande/resources/pdf/Tipsheet4_OnlinePDF.pdf
  30. Van Grembergen, W., 2002, Introduction to the Minitrack: IT Governance and its Mechanisms, in Proceedings of the 35th Hawaii International Conference on System Sciences (HICSS).Google Scholar
  31. Van Grembergen, W. (Ed.), 2004, Strategies for Information Technology Governance. Hershey, PA: Idea Group Publishing.Google Scholar
  32. Van Grembergen, W., and De Haes, S., 2008, Implementing Information Technology Governance: Models, Practices and Cases, IGI Publishing.Google Scholar
  33. Van Grembergen, W., Van Brempt, H., and De Haes, S., 2007, Prioritizing and Linking Business and IT Goals in the Financial Sector, in Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS).Google Scholar
  34. Van Grembergen, W., De Haes, S., and Van Brempt, H., 2007, How Does the Business Drive IT? Identifying, Prioritizing and Linking Business and IT Goals, Information Systems Control, vol. 6.Google Scholar
  35. Weill, P., and Ross, J., 2004, IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Boston: Harvard Business School Press.Google Scholar

Copyright information

© Springer Science+Business Media, LLC 2009

Authors and Affiliations

  • Wim Van Grembergen
    • 1
  • Steven De Haes
    • 2
  1. 1.Sint PauwelsBelgium
  2. 2.MalleBelgium

Personalised recommendations