Quantitative Analysis of the Soft Factor “Cooperation Climate” in Collaborative Networks

  • Hendrik Jähn
Part of the IFIP – The International Federation for Information Processing book series (IFIPAICT, volume 283)

In the following an approach for the quantitative inclusion of the soft-factor cooperation climate in the enterprise oriented performance analysis is presented. This quantitative analysis is realised by an adapted value benefit analysis in combination with the Repertory Grid methodology. Through this a comprehensive model representing value-adding process related and value-adding-process neutral phases has been developed. This framework can be integrated in a model for network management and operation. Although the model is of theoretic nature the result give evidence concerning the behaviour of participants in collaborative networks.


Benefit Analysis Collaborative Network Soft Factor Nominal Output Repertory Grid 
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Copyright information

© International Federation for Information Processing 2008

Authors and Affiliations

  • Hendrik Jähn
    • 1
  1. 1.Chemnitz University of TechnologyGermany

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