Automating Decisions for Inter-Enterprise Collaboration Management
The current trend towards networked business forces enterprises to enter federated, loosely-coupled business networks, since much of the competition takes place between networks and value nets. The Pilarcos B2B interoperability middleware supports trend by providing services such as business service discovery and selection, interoperability management, eContracting, and reputation-based trust management. Although these services automate the interoperability knowledge management and interoperability testing, and may help in routine decisions, an essential element of the architecture involves an expert system that automates or supports decisions on joining collaborations, acting in them, or leaving them. The expert system focuses on a single enterprise needs. This paper focuses on the ways of governing the automation level in the expert system in a way suitable for autonomous enterprises to control their participation in agile collaborations.