Skip to main content

Future Directions

  • Chapter
Effective Risk Communication

Part of the book series: Food Microbiology and Food Safety ((FMFS))

  • 1713 Accesses

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 54.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Benoit, W. L. (1995). Accounts, excuses, and apologies: A theory of image restoration strategies. Albany, NY: State University of New York Press.

    Google Scholar 

  • Busby, J. S. (2006). Failure to mobilize in reliability-seeking organizations: Two cases from the UK Railway. Journal of Social Issues, 56(1), 105–127.

    Google Scholar 

  • Centers for Disease Control and Prevention. (2007). Retrieved February 22, 2008, from http://www.bt.cdc.gov/erc/cerc.asp

  • Clarke, L. (1999). Mission improbable: Using fantasy documents to tame disaster.Chicago: The University of Chicago Press.

    Google Scholar 

  • Courtney, J., Cole, G., & Reybolds, B. (2003). How the CDC is meeting the training demands of emergency risk communication. Journal of Health Communication, 8, 128–129.

    Google Scholar 

  • Freimuth, V. S. (2006). Order out of chaos: The self-organization of communication following the anthrax attacks. Health Communication, 20(2), 141–148.

    Article  Google Scholar 

  • Hearit, K. M. (2006). Crisis management by apology: Corporate response to allegations of wrongdoing.Mahwah, NJ: Lawrence Erlbaum Associates.

    Google Scholar 

  • Kauffman, S. A. (1993). Origins of order: Self organization and the nature of history. New York: Oxford University Press.

    Google Scholar 

  • Keil, L. D. (1994). Managing chaos and complexity in government. San Francisco: Josey-Bass.

    Google Scholar 

  • Mandelbrot, B. B. (1977). Fractals: Form, chance, and dimensions. San Francisco: W. H. Freeman.

    Google Scholar 

  • Matthews, M. K., White, M. C., & Long, R. G. (1999). Why study the complexity sciences in the social sciences? Human Relations, 25, 439–461.

    Google Scholar 

  • McIntyre, J. J. (2007). Crisis narratives: Creating community order from chaos. Unpublished doctoral dissertation, North Dakota State University, Fargo.

    Google Scholar 

  • Murphy, P. (1996). Chaos theory as a model for managing issues and crises. Public Relations Review, 22, 95–113.

    Article  Google Scholar 

  • Perrow, C. (1999). Normal accidents: Living with high-risk technologies.Princeton, NJ: Princeton University Press.

    Google Scholar 

  • Reynolds, B., Hunter-Galdo, J., & Sokler, L. (2002). Crisis and emergency risk communication. Atlanta, GA: Centers for Disease Control and Prevention.

    Google Scholar 

  • Reynolds, B., & Seeger, M. W. (2005). Crisis and emergency risk communication as an integrative model. Journal of Health Communication, 10, 43–55.

    Article  Google Scholar 

  • Seeger, M. W., & Reynolds, B. (2007). Crisis communication and the public health: Integrated approaches and new imperatives. In M. W. Seeger, T. L. Sellnow, & R. R. Ulmer (Eds.), Crisis communication and the public health(pp. 3–20). Cresskill, NJ: Hampton Press.

    Google Scholar 

  • Seeger, M. W., Reynolds, B., & Sellnow, T. L. (in press) Crisis and emergency risk communication in health contexts: Applying the CDC model to pandemic influenza. In R. L. Heath (Ed.), Handbook of risk and crisis and crisis communication.New York: Routledge.

    Google Scholar 

  • Seeger, M. W., Sellnow, T. L., & Ulmer, R. R. (2003). Communication and organizational crisis. Westport, CT: Praeger.

    Google Scholar 

  • Sellnow, T. L., & Seeger, M. W. (2001). Exploring the boundaries of crisis communication: The case of the 1997 Red River Valley flood. Communication Studies, 52, 153–168.

    Google Scholar 

  • Sellnow, T. L., Seeger, M. W., & Ulmer, R. R. (2002). Chaos theory, informational needs, and natural disasters. Journal of Applied Communication Research, 30, 269–292.

    Article  Google Scholar 

  • Veil, S. R., Reynolds, B., Sellnow, T. L., & Seeger, M. W. (in press). Crisis and emergency risk communication in health contexts: Applying the CDC model to pandemic influenza. Health Promotion Practice.

    Google Scholar 

  • Weick, K. E. (1993). The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly, 38, 628–652.

    Article  Google Scholar 

Download references

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer Science+Business Media, LLC

About this chapter

Cite this chapter

(2009). Future Directions. In: Effective Risk Communication. Food Microbiology and Food Safety. Springer, New York, NY. https://doi.org/10.1007/978-0-387-79727-4_12

Download citation

Publish with us

Policies and ethics