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Westphal, I., Mulder, W., Seifert, M. (2008). Supervision Of Collaborative Processes In VOs. In: Camarinha-Matos, L.M., Afsarmanesh, H., Ollus, M. (eds) Methods and Tools for Collaborative Networked Organizations. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-79424-2_9

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  • DOI: https://doi.org/10.1007/978-0-387-79424-2_9

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