Experimental Design and Analysis for Process Improvement Part 1: Basics
The first four chapters of this book provide tools for bringing a process to physical stability and then characterizing its behavior. The question of what to do if the resulting picture of the process is not to one’s liking remains. This chapter and the next present tools for addressing this issue. That is, Chaps. 5 and 6 concern statistical methods that support intelligent process experimentation and can provide guidance in improvement efforts.