A SWOT-AHP Application Using Fuzzy Concept: E-Government in Turkey

  • Cengiz Kahraman
  • Nihan Çetin Demirel
  • Tufan Demirel
  • Nüfer Yasin Ateş
Part of the Springer Optimization and Its Applications book series (SOIA, volume 16)


E-government refers to the delivery of information and services online via the Internet. Many governmental units across the world have embraced the digital revolution and placed a wide range of materials on the web, from publications to databases. The purpose of this study is to evaluate and to determine the alternative strategies for e-government applications in Turkey. We use the strengths, weaknesses, opportunities, and threats (SWOT) approach in combination with the crisp and fuzzy analytic hierarchy process (AHP) to achieve this task. The strategies have been prioritized by using both methods comparatively and sensitivity analyses of the obtained results have been presented.

Key words

Outranking fuzzy outranking relation pair-wise comparison e-government SWOT analytic hierarchy process strategic planning sensitivity analysis 


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Copyright information

© Springer Science + Business Media, LLC 2008

Authors and Affiliations

  • Cengiz Kahraman
    • 1
  • Nihan Çetin Demirel
    • 2
  • Tufan Demirel
    • 2
  • Nüfer Yasin Ateş
    • 2
  1. 1.Department of Industrial EngineeringIstanbul Technical UniversityMacka, IstanbulTurkey
  2. 2.Department of Industrial EngineeringYildiz Technical UniversityYildiz, IstanbulTurkey

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