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Service Science, Management and Engineering Curricula and Research at NC State University

  • Steven Allen
  • Harry Perros
  • Ioannis Viniotis
  • Michael Devetsikiotis
  • Andrew Rindos
  • Craig Nygard
  • Lynda Aiman-Smith
  • John McCreery
  • Mitzi Montoya-Weiss
Part of the Service Science: Research and Innovations in the Service Economy book series (SSRI)

With the support of IBM, NC State's Colleges of Engineering and Management will begin offering masters-level curricula in Service Sciences, Management and Engineering (SSME) in fall 2006. This paper reports the rationale for these new programs, describes their content, summarizes some SSME research that is underway, and notes future directions.

Keywords

Business Process Service Innovation Business Process Management Management Track Service Engagement 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media, LLC 2008

Authors and Affiliations

  • Steven Allen
    • 1
  • Harry Perros
    • 2
  • Ioannis Viniotis
    • 3
  • Michael Devetsikiotis
    • 3
  • Andrew Rindos
    • 4
  • Craig Nygard
    • 5
  • Lynda Aiman-Smith
    • 6
  • John McCreery
    • 6
  • Mitzi Montoya-Weiss
    • 6
  1. 1.College of ManagementNC State UniversityRaleigh
  2. 2.Department of Computer ScienceNC State UniversityRaleigh
  3. 3.Department of Electrical and Computer EngineeringNC State UniversityRaleigh
  4. 4.IBM Research/AIM Joint Program
  5. 5.South Service Delivery, Executive Briefing CenterIBM Global Services
  6. 6.Department of Business ManagementNC State UniversityRaleigh

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