Service Science, Management and Engineering Curricula and Research at NC State University
With the support of IBM, NC State's Colleges of Engineering and Management will begin offering masters-level curricula in Service Sciences, Management and Engineering (SSME) in fall 2006. This paper reports the rationale for these new programs, describes their content, summarizes some SSME research that is underway, and notes future directions.
KeywordsBusiness Process Service Innovation Business Process Management Management Track Service Engagement
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