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Electronic Mail in Pediatric Practice

  • Robert S. Gerstle
Part of the Health Informatics book series (HI)

Abstract

E-mail is an important component of the revolution in the delivery of health care.1 “Just as the telephone transformed American society and the practice of medicine, electronic communication is having a similar impact and will become an integral part of pediatrics.”2 E-mail use has benefits to the patient and the physician. It can reduce unnecessary office visits, increase practice efficiency, make office visits more productive; improve access to care, improve physician—patient communication and improve chronic disease management.3,4

Of non-face-to-face patient—physician communications (telephone/fax, electronic mail, short message service (SMS or texting), videoconference), e-mail is the most ubiquitous. However, barriers to its adoption in practice are: (a) lack of physician reimbursement for adopting such technology for patient-centered work (that can be time-consuming), (b) uncovered liabilities incurred during such transactions, and (c) fear of breaches of security and privacy.

Keywords

Short Message Service Electronic Communication Electronic Mail Current Procedural Terminology Pediatric Practice 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media, LLC 2009

Authors and Affiliations

  • Robert S. Gerstle
    • 1
    • 2
  1. 1.Assistant Professor of PediatricsTufts University School of MedicineBoston
  2. 2.Division of Academic General PediatricsBaystate Medical CenterSpringfield

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