Abstract
As the industry value-chain getting complicated, collaborative innovation becomes an important competitive factor for telecom operators. However, collaborative innovation means more participators and greater uncertainty in the innovation procedure. As a result, collaborative innovations usually cost more in time and money, which could make the innovations lose or bring serious problems even when new services have been launched into the market. In this paper, the integration frame of collaborate innovation support system (CISS) is put forward. Firstly, the participants and resource flows in the collaborative innovation in telecom industry are analyzed. Based on that, the requirements and functions of CISS are summarized. The system should help to connect the necessary resources for innovations and implement process management in an efficient way. Secondly, the framework of CISS is designed, defining functional construction and information flows. Then the key technologies supporting CISS are illustrated. Functionally, the CISS should be a part of BSS/OSS (Business/Operating Support System), and the relationship between CISS and BSS/OSS is explained. Finally, the organizational and managerial supports for the system are discussed.
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© 2008 International Federation for Information Processing
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Zhang, J. (2008). On the Integration Frame of Collaborative Innovation Support System for Telecom Operators. In: Xu, L.D., Tjoa, A.M., Chaudhry, S.S. (eds) Research and Practical Issues of Enterprise Information Systems II. IFIP International Federation for Information Processing, vol 255. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-76312-5_35
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DOI: https://doi.org/10.1007/978-0-387-76312-5_35
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-76311-8
Online ISBN: 978-0-387-76312-5
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