Abstract
Business Process Management (BPM) is an emerging new field in business. However there is no academically agreed upon conceptual framework. The aim of this paper is to establish a conceptual framework grounded in the recent literature. The purpose of this work is to ensure a better foundation for future research and to discussion of the implications of BPM on Enterprise Information Systems (EIS). The starting point of this study is a focused literature review of the BPM concept. This literature review leads to the formulation of a conceptual framework for BPM which is evaluated using a quantitative lexical analysis of a broader literature sample. Finally the implication of the BPM on EIS is discussed and potential future research opportunities are outlined.
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© 2007 IFIP International Federation for Information Processing
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Møller, C., Maack, C.J., Tan, R.D. (2007). What is Business Process Management: A Two Stage Literature Review of an Emerging Field. In: Xu, L.D., Tjoa, A.M., Chaudhry, S.S. (eds) Research and Practical Issues of Enterprise Information Systems II. IFIP — The International Federation for Information Processing, vol 254. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-75902-9_3
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DOI: https://doi.org/10.1007/978-0-387-75902-9_3
Publisher Name: Springer, Boston, MA
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