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A Multi Psychology Accounts CSD Model for ISC Bi-Level Distribution Network

  • Quan Lu
  • Jing Chen
  • Junping Qiu
Conference paper
Part of the IFIP — The International Federation for Information Processing book series (IFIPAICT, volume 251)

Abstract

The researches on Supply Chain are mainly about the conjunction mechanism and efficiency in Integrated Supply Chain to enhance its competitiveness and the cooperation between its members. But most of those belong to the standard finance field, and few about the factors of human mental or psychology. We studied the satisfaction degree models of customer with mental account based on the customer satisfaction degree (CSD) model and found they are too simplified, not reasonable and inaccurate. This paper suggests a CSD model based on multi artificial psychology accounts, which quantify exact customer psychology using cognition and artificial psychology methods, and then describes an ISC bi-level distribution network model based on this CSD model.

Keywords

Supply Chain Management Mental Account Integrate Supply Psychology Account Adjective Pair 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© International Federation for Information Processing 2007

Authors and Affiliations

  • Quan Lu
    • 1
  • Jing Chen
    • 2
  • Junping Qiu
    • 1
  1. 1.Research Center for China Science EvaluationWuhan UniversityWuhanP.R.China
  2. 2.Department Of Computer ScienceCentral China Normal UniversityWuhanP.R.China

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