ERP pp 123-149 | Cite as

Design of Business Processes

  • Avraham Shtub
  • Reuven Karni


A business process design is a description of a business process expressed in terms of the components constituting the process and its operational environment, their attributes, and values for these attributes. It comprises two key aspects: a design concept and a detailed design (Karni and Arciszewski 1997): A conceptual design is a qualitative description of a process and its operational environment in terms of its functionally essential components, characterized as nominal components with qualitative values. The components are connected by general relations: taxonomies, categories and flows. A detailed design is a quantitative description of a process and its operational environment in terms of its functionally essential components, characterized as concrete components with quantitative values. The components are connected by specific relations: functional or operational.


Business Process Customer Order Process Execution Business Object Business Goal 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.Faculty of Industrial Engineering & ManagementTechnion - Israel Institute of TechnologyHaifaIsrael
  2. 2.Department of Industrial Engineering & ManagementShenkar College of Engineering & DesignRamat GanIsrael

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