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ERP pp 181-189 | Cite as

Teaching and Training Integrated Production and Order Management

  • Avraham Shtub
  • Reuven Karni
Chapter

Abstract

The essence of Integrated Production and Order Management is teamwork – a process-based organization in which a team is responsible for each process. To ensure a competitive process, each member of the team has to understand the team’s task, its objectives, constraints and the performance measures used to evaluate the team. Furthermore, each individual has to learn the concepts of process and cross-functional process, information systems, the use of information, and the support provided by ERP-type systems. This knowledge of individual team members is the basis of coordination and teamwork. It provides the necessary communication channel for group decisions regarding the design of the process and its implementation. In addition to individual learning, team building and team training are major issues in the implementation of IPOM.

The discussion so far has focused on the knowledge each individual participating in the order-fulfillment process must have. The following discussion focuses on teams, specifically the building teaching and training of the group of people responsible for the design implementation and control of the order-fulfillment process.

Keywords

Organizational Learning Individual Learning Team Learning Enterprise Resource Planning System Order Management 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

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Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.Faculty of Industrial Engineering & ManagementTechnion - Israel Institute of TechnologyHaifaIsrael
  2. 2.Department of Industrial Engineering & ManagementShenkar College of Engineering & DesignRamat GanIsrael

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