ERP pp 1-18 | Cite as




This book is designed for use in academic and executive programs, which are aimed at teaching students how integrated systems work. The book assumes no prior knowledge in operating systems; we recommend this material as a textbook for the basic Operations Management course or as a textbook for courses on ERP systems and the development of business processes. A course on integrated planning and control systems would probably be the ideal place in a business school setting. In an industrial engineering school, this book may give students their first, and perhaps only, introduction to business issues such as market demand and supplier relationships.


Business Process Operation Management Customer Order Enterprise Resource Planning Enterprise Resource Planning System 


  1. Basu A, Hyer N, Shtub A (1994) A structured approach to the adoption of group technology. International Journal of Manufacturing System Design 1: 77–98Google Scholar
  2. Basu A, Hyer N, Shtub A (1995) An expert system based approach to manufacturing cell design. IJPR 33: 2739–2755CrossRefGoogle Scholar
  3. Blackburn JD (1991) Time-based competition. Business One Irwin, Homewood, ILGoogle Scholar
  4. Deming EV (1982) Out of the crisis. MIT Center for Advanced Engineering Study, Cambridge, MAGoogle Scholar
  5. Fullerton RR, McWatters CS, Fawson C (2003) An examination of the relationships between JIT and financial performance. Journal of Operations Management 21: 383–404CrossRefGoogle Scholar
  6. Hammer M, Champy J (1993) Reengineering the corporation: A manifesto for business revolution. Harper Collins, New York, NYGoogle Scholar
  7. Hill AV (2005) The encyclopedia of operations management terms ( Scholar
  8. Hyer N, Wemmerlov U (2002) Reorganizing the factory: Competing through cellular manufacturing. Productivity Press, Portland, ORGoogle Scholar
  9. Kelton WD, Sadowski RP, Sturrock DT (2004) Simulation with Arena, McGraw-Hill, New York, NYGoogle Scholar
  10. Matsubayashi N (2007) Price and quality competition: The effect of differentiation and vertical integration. EJOR 180: 907–921CrossRefGoogle Scholar
  11. Monden Y (1983) Toyota production system. IIE Press, NCGoogle Scholar
  12. Nevis JJ, Whitney ED (1989) Concurrent design of products & processes. McGraw Hill, New York, NYGoogle Scholar
  13. Scheer A-W (1998a) ARIS-business process modeling. Springer, BerlinGoogle Scholar
  14. Scheer A-W (1998b) ARIS-business process modeling. Springer, BerlinGoogle Scholar
  15. Shtub AF, Bard JF, Globerson S (2004) Project management: Processes, methodologies, and economics, 2nd ed. Prentice Hall, Upper Saddle River, NJGoogle Scholar
  16. Sterman JD (2000) Business dynamics – system thinking and modeling for a complex world. Irwin McGraw Hill, New York, NYGoogle Scholar
  17. Umble M, Umble E, Murakami S (2006) Implementing theory of constraints in a traditional Japanese manufacturing environment: The case of Hitachi Tool Engineering. IJPR 44: 1863–1880CrossRefGoogle Scholar
  18. Zhang X, Chen R, Ma Y (2007) An empirical examination of response time, product variety and firm performance. IJPR 45: 3135–3150CrossRefGoogle Scholar

Copyright information

© Springer Science+Business Media, LLC 2010

Authors and Affiliations

  1. 1.Faculty of Industrial Engineering & ManagementTechnion - Israel Institute of TechnologyHaifaIsrael
  2. 2.Department of Industrial Engineering & ManagementShenkar College of Engineering & DesignRamat GanIsrael

Personalised recommendations