Assessing the Value of Mediators in Collaborative Business Networks

  • Benjamin Rensmann
  • Hans Weigand
  • Zheng Zhao
  • Virginia Dignum
  • Frank Dignum
  • Marcel Hiel
Part of the IFIP — The International Federation for Information Processing book series (IFIPAICT, volume 243)


One of the basic mechanisms of collaborative business networks is mediation. A literature review is presented that identifies meanings and roles of mediators. Based on the literature a framework is developed that can be used to describe and distinguish different types of mediator services. Core concepts of the framework are the value activities that mediators offer and the functional level of these activities with regard to market transactions. The framework uses the e3-value modelling approach to illustrate the value-creating mediator activities in a business network.


Potential Customer Market Transaction Collaborative Network Product Portfolio Market Knowledge 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© IFIP International Federation for Information Processing 2007

Authors and Affiliations

  • Benjamin Rensmann
    • 1
  • Hans Weigand
    • 1
  • Zheng Zhao
    • 2
  • Virginia Dignum
    • 2
  • Frank Dignum
    • 2
  • Marcel Hiel
    • 1
  1. 1.Department Information Systems and ManagementTilburg UniversityThe Netherlands
  2. 2.Department of Information and Computing SciencesUtrecht UniversityThe Netherlands

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